We are here to help!

We have heard so many times that working out can be pretty intimidating. Especially when you’ve just started working out. That’s why at Vélo we try to do everything we can to make it as fun and comfortable for you as possible.

Our front desk team is always waiting for you to come in, to check you in, hand you your cycle shoes so you don’t need to bring them yourself and tell you which bike you’re seated on. Coming in for the first time? They will know and explain our concept to you! Not the first time but still like some explanation or have a question? They are always there for you, ready to help you whichever way you need.

They also make sure the cycle shoes go onto our special drying system after every ride. That way you always get dry and clean shoes. On top of that they clean the box and dressing rooms after every class, to make sure it’s fresh and tidy and you get a clean towel on the bike as well as in the shower!

In the box our front desk crew will always be there to help you set up your bike and give a basic explanation of how it works. The instructor will also explain the most used hand-positions and best way to sit on the bike. That way we try to make sure you will come off the bike without injuries but with a big smile every single time!

Our free lockers are here to keep your personal belongings safe and sound, so no worries about that. Had a very intense and sweaty ride? Well done, that must feel great! You are very welcome to jump under one of our rain-showers. There are free personal care products from Rituals, fresh towels, deodorant, hairdryers, make-up removal wipes. Basically everything you need to totally make this workout your special ME-time.

So next time you’re thinking about picking up your workout routine, but feel a little bit intimidated or overwhelmed, no worries! Come into the studio, take your time and just enjoy the ride!